At Pillbox Pharmacy, we aim to ensure your satisfaction with every purchase. Please review our return policy guidelines below:

Return Period

Products can be returned or exchanged within 3 days of the original sale date.

Return Process

To initiate a return or exchange:

• Please visit your nearest Pillbox Pharmacy. Locate our pharmacies using our store locator available on our website.
• Ensure you bring the original receipt as it is mandatory for processing returns, exchanges, or any complaints.

Eligibility Criteria

To be eligible for a return or exchange, the following conditions must be met:

• The item must be unused and in the same condition as when you received it.
• It must be returned in its original packaging.

Non-Returnable Items

The following items are neither returnable nor exchangeable:

• Refrigerated items
• Loose tablets or capsules
• Inhalers and sprays
• Appliances
• Test strips
• Baby care products
• Surgical items
• Dermatology products
• Baby milk
• Imported medicines/items

Disclaimer

Pillbox Pharmacy is not liable for any side effects or reactions caused by medications purchased from our pharmacy.

Online Purchases

This return and exchange policy applies equally to purchases made online through our website.

For any further questions or assistance regarding returns or exchanges, please contact us at pillboxpharmacylhr@gmail.com or visit your nearest Pillbox Pharmacy location.